Katie Lukas

CTX Podcast

Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut.

Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau Re, and Infosys, among others.

Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut. Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau Re, and Infosys, among others.

Episodes: 8

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Chris Hummel, CMO United Rentals

Duration: 39 min

Ken Krasnow - Henkel's VP of Omnichannel Marketing

Duration: 43 min

Cindi Bigelow - Every Tea Bag Counts

Duration: 32 min

Paul Tyler, CMO of Nassau Re

Duration: 33 min

Paul Bailo of Infosys

Duration: 41 min

Eileen Redmond, President, CT UXPA

Duration: 27 min

CTX Podcast Teaser

Duration: 1 min

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