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Marketing 4.0 – Forgiveness Marketing

Marketing 4.0 – Forgiveness Marketing

What does President Obama’s congratulating the Philadelphia Eagles for giving Michael Vick a second chance tell us about how we consume? Listen to Gary explain the art of apology and forgiveness in marketing. He will outline the six steps necessary to repair a negative brand image if/when things go wrong and why (or why not) […] The post Marketing 4.0 – Forgiveness Marketing appeared first on WebTalkRadio.net.

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